Pocketoes Red Velvet

We want you to be 100% in love with your pocketoes. If your new pair isn't the perfect fit or just isn't you, we're here to help.

• Return Window: You have 10 days from the date of delivery to request a return or exchange.

• How to Initiate: Simply drop us an email at contact@pocketoes.com with your Order ID and your request, and our team will guide you through the process.

• Condition of Return: To be eligible for a return, your pocketoes must be in new, unworn, and undamaged condition. Please return them in their original packaging, including the tin box and any tags.

• Exchanges: Found a different color or size you love? We're happy to process an exchange for any product of the same or lesser value, subject to availability.

• Refunds: Once we receive and inspect your return, we will process your refund. The amount will be credited back to your original payment method or as store credit, whichever you prefer.

• Please Note: Items purchased during a sale or with a discount code are eligible for exchange only, not a refund.

Your pocketoes are built to last, but a little love goes a long way. Here’s how to keep them looking their best.

General Care (For All Collections)

• Cleaning the Sole: The anti-skid rubber sole is tough. If it gets dirty, simply wipe it clean with a damp cloth and a mild soap solution.

• Storing: To maintain their shape, we recommend rolling your pocketoes (never folding them in half) and storing them in their protective tin box.

• 🚫 DO NOT: Never put your pocketoes in a washing machine or dryer. Avoid harsh chemical cleaners or bleach.

For Play (Velvet):

• Velvet: This is a delicate material. Use a soft, dry brush to gently brush away any dust or dirt in the direction of the nap. For spills, blot immediately with a dry cloth—do not rub.